.png)
Job Description
Role: to provide on the ground support to the customer care function in handling and resolving customer queries under the supervision of a team leader. Responsibilities include attending to customer queries, ensuring achievement of customer service targets, providing rapid response to queries from affiliates and customers, ensuring all transactions are completed satisfactorily, maintaining knowledge of products and services, following guidelines for customer data protection, providing support to the Team Leader, handling a shift if necessary, and contributing to communication plans.
Skills Required
- Effective Communication Skills
- English Language Skills
Qualifications Required
- Fair English Skills; Spoken, Listening & Written
- High School Diploma or Two Years Diploma
Tags
Communications
customer_inquiries
customer_service_representative
customer_service_support
kuwait
stc Bahrain